Terms of Use

The following terms and conditions constitute an agreement between you and Pro.CityPocket.in ("Pro.CityPocket.in", "we" or "us"), the operator of Pro.CityPocket.in (the "Site"). This agreement (the "Terms of Use") governs your use of the Site, both as a casual visitor and as a registered user. BY USING THE SITE, AND/OR BY REGISTERING WITH US, YOU SIGNIFY THAT YOU AGREE TO THESE TERMS OF USE, including that you consent to the information practices disclosed in our Privacy Policy , which is incorporated herein by reference, and that you consent to resolve in the State of Rajasthan any dispute that you may have with us, or the Site.

About the Site

Everything we offer on the Site is referred to in these Terms of Use collectively as the "Services." Some of what's on the Site is viewable may be without registering with us, but to actively participate or store your information, you may register as a member and authorize the use and disclosure of your personal and health information.

Changes to These Terms of Use

We may change these Terms of Use at any time, as we deem appropriate. Upon any changes in these Terms of Use, we will post the amended agreement on the Site. Your continued use of the Site and/or the Services following receipt of such notification shall constitute your affirmative acknowledgement of the Terms of Use and its modification and agreement to abide and be bound by the Terms of Use, as amended. If at any time you choose not to accept these Terms of Use, including following receipt of notification of any modifications hereto, then please do not use the Site.


As part of the registration process, you need to provide an e-mail address, mobile number and a password may be asked to create or change. This may be required while making booking on the website or trying to access the information required by you. These are your credentials for accessing the Services that are only available to members ("Credentials"). You may not use a screen name that is vulgar, attempts to impersonate another person, or violates the rights of others. A request to users to make only genuine/appropriate bookings. This would help in saving time for the service provider with whom user have made the booking.

Your Personal Information

In order to register, you must provide certain personal information about yourself. The Pro.CityPocket.in Privacy Policy explains the information practices that apply to this and other personal information we have about you, as well as any choices you can make about the ways this information is used. Please review it carefully.

Your Responsibilities

You are responsible for all use of the Site and for all use of your Credentials, including use by others to whom you have given your Credentials. You are responsible for keeping your password confidential and for notifying us if your password has been hacked or stolen. You may notify at support@pro.citypocket.in. You may use the Site and the Services for lawful, non-commercial purposes only. You may not use the Site in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party's use and enjoyment of the Site or the Services. You may not attempt to gain unauthorized access to any of the Services, user accounts, or computer systems or networks, through hacking, password Mining or any other means. Without limiting any of the foregoing, you agree that you shall not (and you agree not to allow any third party to):

  • Copy, modify, adapt, translate, or reverse engineer any portion of the Site and/or the Services;
  • Remove any copyright, trademark or other proprietary rights notices contained in or on the Site and/or the Services or in or on any content or other material obtained via the Site and/or the Services;
  • Use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve or index any portion of the Site and/or the Services;
  • Access, retrieve or index any portion of the Site and/or the Services for purposes of constructing or populating a searchable database of reviews related to the health care industry or medical physicians;
  • Reformat or frame any portion of the web pages that are part of the Site and/or the Services;
  • Create user accounts by automated means or under false or fraudulent pretenses; or
  • Collect or store personal data about other users in connection with the prohibited activities described in this paragraph.

We may take any legal action and implement any technical remedies to prevent the violation of this provision and to enforce these Terms of Use. Even though the Services are provided free of charge, the usual and customary charges for any medical services rendered by collaborating physicians profiled on the Site will apply and will be entirely your responsibility.

Changes to the Services

We may from time to time add new services to the Services, substitute a new service for one of the existing Services, or discontinue or suspend one of the existing Services. Information about the new services will be included on the Site, and the users of new services will be governed by these Terms of Use. You agree that www.Pro.cityPocket.in will not be liable to you or any third party for any suspension or discontinuation of any of the Services.

Additional Terms

Certain of the Services on the Site may have additional terms (such as policies, guidelines, and rules) that will further govern your use of that particular Service and supplement these Terms of Use. If you choose to register for or access any such Services, you will be presented with any relevant additional terms and conditions at that time. By using those Services, you agree to comply with such additional guidelines and rules.

No Spam

You may not use contact information provided by our users or collaborating physicians, or harvest such information for the purpose of sending, or to facilitate the sending, of unsolicited bulk communications such as SPAM. You may not allow others to use your account to violate the terms of this section. We may terminate your membership or access to the Site immediately and take other legal action if you or anyone using your Credentials violates these provisions.

Fees and Charges

Even though the Pro.cityPocket.in provides free of charge service to search and book appointments with the healthcare provider, the healthcare provider will charge for the usual consultation and medical services rendered. Pro.cityPocket.in has no control or concern with the fees and costs charged by healthcare professional listed by the site. The charges incurred for any medical services rendered by collaborating healthcare professional profiled on the Site will apply and will be entirely your responsibility. In addition, Pro.cityPocket.in has all the rights to levy any penalties for non-standard behaviour including consistent 'No-Shows'. In any case, Pro.cityPocket.in will warn the user for any such impending penalties. This is done to discourage and/or stop any person and/or entity jeopardizing the true intent of our service. Pro.cityPocket.in CHARGES THE HEALTHCARE PROVIDERS FOR THE USE OF OUR SERVICE, SUPPORT AND FUNCTIONALITY. Pro.cityPocket.in CHARGES HEALTHCARE PROVIDERS ONLY IN LIEU OF THE SERVICES PROVIDED AND DO NOT CHARGE ANY COMMISIONS OR PERCENTAGES FOR GENERATING ANY NEW BUSINESS. Though listing on Pro.cityPocket.in may increase the exposure and accessibility of a healthcare provider, we are not an advertising portal where businesses are listed on a priority driven by the fees paid. Our search and sort functionality is purely driven by the user entered information and the built-in algorithm. WE DO NOT IN ANY WAY ENDORSE ANY INDIVIDUAL DESCRIBED HEREIN. IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE ON SUCH INFORMATION.

Content You Post or Submit

You may have the opportunity to submit feedback regarding your experiences with doctors who are featured on the Site. It is important that you act responsibly when providing this feedback. Please give clear, honest information about the doctor and your experiences, but do not use inappropriate language or make gratuitous personal criticisms or comments. We reserve the right to remove feedback for any reason. We are not, however, responsible for any failure or delay in removing feedback. Keep in mind that the feedback of others is simply opinion and you should not be relied on. In addition:
You are solely responsible for any content and other material that you submit, publish or display on the Site or transmit to other members and/or other users of the Site (hereinafter, "Posted Content").
You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. You may not submit any content or material that infringes, misappropriates or violates the intellectual property, publicity, privacy or other rights of any party.
You may not provide any Posted Content that falsely expresses or implies that such content or material is sponsored or endorsed by Pro.CityPocket.in.
You may not provide any Posted Content that is unlawful or that promotes or encourages illegal activity.
You understand and agree that Pro.CityPocket.in may review and delete any Posted Content that in the sole judgment of Pro.CityPocket.in violates these Terms of Use or which might be offensive, illegal, or that might violate the rights of, harm, or threaten the safety of other users or members of the Site and/or other website users.
You agree that you will only provide Posted Content that you believe to be true and you will not purposely provide false or misleading information.
By posting Posted Content on the Site, you agree to and hereby do grant, and you represent and warrant that you have the right to grant, Pro.CityPocket.in, its contractors, and the users of the Site an irrevocable, perpetual, royalty-free, fully sub-licensable, fully paid up, worldwide license to use, copy, publicly perform, digitally perform, publicly display, and distribute such Posted Content and to adapt, edit, translate, prepare derivative works of, or incorporate into other works, such Posted Content. This license is non-exclusive, except you agree that Pro.CityPocket.in shall have the exclusive right to practice this license to the extent of combining your Posted Content with the Posted Content of other Pro.CityPocket.in users for purposes of constructing or populating a searchable database of reviews related to the health care industry.
The following is a partial list of the kind of content and communications that are illegal or prohibited on/through the Site. Pro.CityPocket.in reserves the right to investigate and take appropriate legal action in its sole discretion against anyone who violates this provision, including without limitation, removing the offending communication from the Services and terminating the membership of such violators or blocking your use of the Services and/or the Site. You may not post content that:
• is false or intentionally misleading;
• harasses or advocates harassment of another person;
• involves the transmission of unsolicited mass mailing or "spamming";
• violates the intellectual property or other rights of any person;
• is threatening, obscene, defamatory or libelous; or
• is pornographic or sexually explicit in nature.

Your Use of Content

Except for content posted or submitted by you or any other visitors to the Site, all of the content available on or through the Services and/or the Site, including without limitation, text, photographs, graphics and video and audio content, is owned by us and our licensors and is protected by copyright, trademark, patent, and trade secret laws, other proprietary rights, and international treaties. You acknowledge that the Services and any underlying technology or software used in connection with the Services contain Pro.cityPocket.in proprietary information. We give you permission to use the aforementioned content for personal, non-commercial purposes only and do not transfer any intellectual property rights to you by virtue of permitting your use of the Services. You may print, download, and store information from the Site for your own convenience, but you may not distribute, republish (except as permitted in this paragraph), sell, or exploit any of the content, or exploit the Site in whole or in part, for any commercial gain or purpose whatsoever. Except as is expressly and unambiguously provided herein, Pro.cityPocket.in and its suppliers do not grant you any express or implied rights, and all rights in the Site and the Services not expressly granted by Pro.cityPocket.in to you are retained by Pro.cityPocket.in.

Disclaimer of Warranties

This website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to you through this site and/or the call centre are provided by Pro.CityPocket.in "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Pro.CityPocket.in does not warrant that:
• This Website and/or the call-centre will be constantly available, or available at all; or
• The information on this website and/or fetched from the call-centre is complete, true, accurate or non-misleading.
Pro.CityPocket.in will not be liable to you in any way or in relation to the contents of, or use of, or otherwise in connection with, this website.
Pro.CityPocket.in does not warrant that this site; information, content, materials, or services included on or otherwise made available to you through this site; their servers; or electronic communication are free of viruses or other harmful components.
Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.
You will be required to enter a valid email and phone number while using our services. By registering your details with us, you consent to be contacted by us via phone calls and / or SMS notifications and/or email. Pro.CityPocket.in will not use your personal information to initiate any promotional emails, phone calls or SMS's.

We Do Not Provide Medical Advice

YOU SHOULD NOT RELY ON THE INFORMATION PROVIDED ON THE SITE AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. DO NOT DISREGARD, AVOID OR DELAY OBTAINING MEDICAL ADVICE FROM A HEALTH-CARE PROFESSIONAL BECAUSE OF SOMETHING YOU MAY HAVE READ ON THE SITE. DO NOT USE THE SITE FOR EMERGENCY MEDICAL NEEDS. YOUR USE INFORMATION PROVIDED ON THE SITE IS SOLELY AT YOUR OWN RISK. NOTHING STATED OR POSTED ON THE SITE OR AVAILABLE THROUGH ANY SERVICES ARE INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICINE OR THE PROVISION OF MEDICAL CARE. We do not recommend or endorse any specific tests, physicians, procedures, opinions, or other information that may appear on the Site. If you rely on any of the information provided by the Site, you do so solely at your own risk. We have no control over, and cannot guarantee the availability of any Physician or Treatment Package at any particular time. We will not be liable for any cancelled or otherwise unfulfilled appointments or any injury resulting there from.


We may terminate and/or suspend your subscription immediately, without notice, if there has been a violation of these Terms of Use or other policies and terms posted on the Site by you or by someone using your Credentials. We may also cancel or suspend your registration for any other reason, including inactivity for an extended period, but will attempt to notify you in advance of such cancellation or suspension.Pro.CiotyPocket.in shall not be liable to you or any third party for any termination of your access to the Site and/or the Services. Further, you agree not to attempt to use the Site and/or the Services after any such deletion, deactivation or termination.


Upon a request by us, you agree to defend, indemnify, and hold harmless us, our employees, contractors, officers, directors, agents, parent, other affiliated companies, and suppliers, from all liabilities, claims, demands and expenses, including attorney's fees, made by any third party that arise from or are related to (a) your access to the Site, (b) your use of the Services, or (c) the violation of these Terms of Use by you or any third party using your Credentials of any intellectual property or other right of any person or entity. The foregoing indemnification obligation does not apply to liabilities, claims and expenses arising as a result of our own gross negligence or intentional misconduct.

Electronic Contracting and Notices

Your affirmative act of using this Site and/or registering for the Site or the Services constitutes your electronic signature to these Terms of Use and your consent to enter into agreements with us electronically.

Entire Agreement

This agreement and any supplemental terms, policies, rules and guidelines posted on the Site, including the Privacy Statement, constitute the entire agreement between you and us and supersede all previous written or oral agreements. If any part of these Terms of Use is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. The failure of Pro.cityPocket.in to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.


We may assign this contract at any time to any parent, subsidiary, or any affiliated company, or as part of the sale to, merger with, or other transfer of our company to another entity. We will post a notice on the Site regarding any change of ownership so that you have the opportunity to discontinue your use of the Site or cancel your registration if you do not wish to continue to use the Site and the Services under the new ownership. You may not assign, transfer or sublicense these Terms of Use to anyone else and any attempt to do so in violation of this section shall be null and void.


You must be 18 or over, or the legal age to form a binding contract in your jurisdiction if that age is greater than 18 years of age, to register with us or use the Site and the Services. If you are under the age of 18 or the applicable legal age in your jurisdiction, you can use the Services only in conjunction with, and under the supervision of, your parent or guardian who has agreed to the Terms of Use. If you do not qualify, do not use the Services. Membership in the Services is void where prohibited by applicable law, and the right to access the Site is revoked in such jurisdictions. By using the Site and/or the Services, you represent and warrant that you have the right, authority, and capacity to enter into these Terms of Use and to abide by all of the terms and conditions set forth herein. The Site is administered in the India is at the user's own risk and users are responsible for compliance with any local laws applicable to their use of the Services or the Site.

All rights reserved - pro.citypocket.in | Design by Core Infocom